Privacy Policy

Information Recorded and Use

Personal Information

On account creation and creation of users you will be asked for mobile number and email address which, will be used solely for the purpose of resetting your password. In future your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
Other information such as addresses, birth dates, anniversary dates are being stored only for the purpose of CRM functionality and the information is not shared anywhere outside the account. Any data in the application is not shared with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. 

Usage Details

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the JBCRM application and to help us provide you the best possible service.

Contents of your User Account

We store and maintain emails and other data stored in your user account at our facilities on the hosting server. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your  data may remain on our servers even after deletion or termination of your user account. Although we may retain your Personal Information and data is not used or accessed. The regular data clean up wipes off any inactive account data, from which point no data is retrievable. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of The Service Provider even in circumstances specifically requested by you. We also do not scan the contents of your user account for any purpose.

Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.

Cookies and Other Tracking Technologies

We use temporary and permanent cookies to enhance your experience of our Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘Remember me’ option in our application login screens, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.

Technologies such as: cookies, beacons, tags and scripts may be used by The Service Provider and/or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Links from our website

Some pages of our website may contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

With whom we share Information

We do not have any need to share your Personal Information and your data to anyone. In case there is a legal compliance where we are required to share, we will do so only with your approval and consent. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request.

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees. All data and access by the respective account holder is bound by confidentiality obligations.

Enforcement of Privacy Policy

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing Zoho Services, kindly contact our support at support@jbsoft.in. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at http://jbcrm.com/privacy.php periodically.